v1 · Available now

incidents
don't wait.

Warnapp is the platform to stop incidents getting lost in emails, WhatsApp, calls and post-its. Web portal, native mobile app and API. All in one place, with real traceability.

3
Platforms · Web / iOS / Android
99.5%
Availability SLA
GDPR
EU-based hosting
24h
Onboarding · Real data in one day
The problem

Your current system doesn't scale.

Email + Excel management works until it doesn't. And it usually stops working when you need it most.

01 / Scattered

Reports in a thousand channels

Email, WhatsApp, calls, post-its. Nothing centralised. What comes in on Friday afternoon doesn't surface until Monday.

02 / Traceability

Nobody knows who did what

When a complaint or audit comes, reconstructing who accepted, assigned or resolved each case is impossible.

03 / Opacity

The reporter never finds out

The citizen or internal employee gets no confirmation or closure. The feeling is shouting into the void.

04 / Coordination

Disconnected teams

Without clear priorities or formal assignment, everything is urgent and nothing gets done on time. Firefighting on repeat.

The solution

One platform. Three ways to use it.

Each role enters where it makes sense. Information lives in one place, synced in real time.

For managers

Web Portal

Dashboard, metrics, assignments, PDF and Excel reports. Multi-user and multi-role from day one.

  • Full situation overview
  • Native filters and data export
  • Email notifications
For users and technicians

Mobile App

Report with photo and GPS in ten seconds. Simple for inexperienced users.

  • Mobile app for Android and iOS
  • Camera and location access
  • Push notifications (coming soon)
For integrators

Accessible API

SaaS that adapts to you. If you need integration, we can connect with your ERP, CRM, IoT or BI systems.

  • Full documentation
  • Refresh token auth
How it works

From report to closure. No gaps.

Four steps anyone can understand in thirty seconds. Designed this way on purpose — if it requires training, people won't use it.

01

Report

Description, photo and location. Created in seconds from the app.

02

Classification

Priority, category and assignment to the right team, from app or portal.

03

Resolution

The technician/provider updates the status and logs it in the history.

04

Closure

Notification to the reporter. Complete traceability.

Features

What you need. Nothing extra.

Multi-language

Spanish, English and Catalan. Change per user or per organisation.

Multimedia + GPS

Compressed photos and integrated geolocation in every incident.

Custom Teams & Categories

Customise teams and categories to your organisation's needs.

Roles

Roles for every context: admin, manager, technician, user, provider.

PDF and Excel Export

Monthly reports and ad-hoc exports for management and audit.

Complete history

Every change is logged. Full traceability.

Public sector

Councils &
administrations

The citizen takes a photo of a pothole. It reaches the right team without anyone redirecting it. And they know when it was resolved.

  • Citizen reports · potholes, lighting, street furniture
  • Coordination between brigades and technical services
  • Public traceability of the full cycle
  • Reports for council meetings and annual records
  • Accessible via internal or public codes. You decide who has access.
Private sector

Facilities,
maintenance, support

Preventive and corrective maintenance in one channel. Multi-site without losing visibility. External providers with specific roles, no shared credentials.

  • Facility maintenance
  • Internal IT, HR, procurement support
  • Multi-site companies with unified view
  • External providers without shared credentials
Pricing

Scales with your organisation. No surprises.

Five plans from real-data trials to high-volume incident management.

Trial
0€
30 days · no card
  • 50 incidents total
  • 2 managers
  • Unlimited users
  • 100 MB storage
Get started
Starter
59€
per month · excl. VAT
  • 500 incidents / month
  • 5 managers
  • Unlimited users
  • 10 GB storage
Subscribe
Pro+
249€
per month · excl. VAT
  • 3,000 incidents / month
  • 30 managers
  • Unlimited users
  • 70 GB storage
Subscribe
Business
399€
per month · excl. VAT
  • 6,000 incidents / month
  • 60 managers
  • Unlimited users
  • 150 GB storage
Subscribe
Annual payment −15%  ·  Public sector −20% lifetime  ·  No lock-in  ·  Cancel anytime
Security & trust

Your data, protected. No small print.

Your data is only yours

Each organisation has its own completely separate space. No other client can ever see or access your information.

Always secure access

Only those you authorise can get in. Sessions expire automatically and every access is logged.

GDPR compliant

All servers are in European territory. Your data doesn't leave the EU and we manage compliance for you.

Daily backups

Your information is saved and replicated automatically every day. If something fails, we recover it in minutes.

Encrypted connection

All communication between the app, portal and our servers is encrypted. What you send, only you receive.

Uninterrupted service

We update the platform without you noticing. No maintenance windows or "we'll be down for x hours" notices.

Contact us

let's talk
no
commitment.

We set up your organisation in less than 24 hours and you start with real data this week. If you're not convinced, you owe us nothing.

Phone+34 634 065 265 Emailhola@warnapp.dev
HoursMon–Fri · 9:00–18:00 CET